![]() Bhd ("Acer") hereby warrants that the hardware product you have purchased ("Product") is free from defects in materials or workmanship under normal use during the warranty period applicable to the Product as defined in the Limited Product Warranty Matrix Chart ("Warranty Period"). To Fridays (Sunday to Thursdays in Kelantan), 9.00am to 6.00pm in Peninsular Malaysia and ![]() Service centre or authorised acer dealers.Īcer Care Centre business hours are Mondays Electronic bench repairs for both warranty and Out-Of-Warranty, Acer hardware products and non-Acer products.Īll products to be serviced are carried in the nearest Acer Care.The 2nd level of service and support includes: Pre and post sales consultancy to dealers in areas of expertise e.g. ![]() Provides carry-in and/or on-site service to customers.Technical problem reporting and solving.Hotline service to dealers and customers.The 1st level of service and support includes: ![]() Of services and support for any products sold by Acer in Malaysia to dealers as well as toĬustomers who wish to be serviced directly by Acer. The Acer Care Centre will provide all level
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